METRIO SUPPORT
Support that follows the product.
Use this page to understand the core metronome, practice tools, setlists and stage workflow. For a support request, contact support@metrioapp.com.
Getting Started
METRIO begins with the core metronome. Choose tempo, meter and subdivision, select the click character you want and start the click. The current product does not require a mandatory account.
Metronome & Voice Count
The core metronome supports 30–300 BPM, Tap Tempo, 1/4–4/4 plus 5/8–16/8 meters, multiple subdivision types, first-beat accent, haptics and multiple click characters including Voice Count.
Practice Tools
Pro includes Tempo Trainer, Gap Click, Random Gap, Accent Designer, Odd Meter Grouping, Polyrhythm, Presets, Practice Routines and Practice History / Analytics.
Setlists & Performance Mode
Stage lets you organise setlists, store song profiles, recall BPM and meter, and use Performance Mode for a stage-focused workflow.
Stage Radar & Live Override
Stage Pro adds Performance Timeline, section-based song structure, Stage Radar, current / next section information, section countdown / bar progression and Live Override. If the click is already running, moving from Stage Radar to Performance Mode keeps it running.
Subscriptions & Plans
The product path is Free → Pro → Stage → Stage Pro. A 1-week free trial is configured only for Pro Monthly and Pro Annual. Stage and Stage Pro do not have a free trial. Current local pricing will be shown through the App Store once METRIO is public.
Troubleshooting
If something is not behaving as expected, first note which METRIO area you are using, the action you performed and what happened on screen. Include the app version/build when possible so support can identify the exact product state.
Contact / Support Request
Email support@metrioapp.com. Please describe the problem clearly and include the relevant screen or steps when useful.